Famous Hair
Famous Hair Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Famous Hair has 1.6 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close to home, Close to my home, Friendly.
Cons: Unprofessional, Went back twice and my hair still is not fixed, Worst haircut ever.Recent recommendations regarding this business are as follows: "CALL & MAKE SURE ANDREA IS NOT THE ONLY STYLIST! SHE IS NOT WELL MENTALLY.", "Don't waste your time.", "Don't go to Famous Hair!", "Dont go as corporate has a surcharge every time", "Do not let the girl in the first chair with blonde hair do anything to your hair!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Famous Hair has 1.6 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close to home, Close to my home, Friendly.
Cons: Unprofessional, Went back twice and my hair still is not fixed, Worst haircut ever.Recent recommendations regarding this business are as follows: "CALL & MAKE SURE ANDREA IS NOT THE ONLY STYLIST! SHE IS NOT WELL MENTALLY.", "Don't waste your time.", "Don't go to Famous Hair!", "Dont go as corporate has a surcharge every time", "Do not let the girl in the first chair with blonde hair do anything to your hair!".
Most users ask Famous Hair for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Morgantown, West VirginiaA good salon gone very bad . . .
NO RESPONSE AT ALL.
Nothing has changed to my knowledge. If hiring is left to the only stylist, Andrea, nothing will improve. She is the reason all the wonderful stylists have quit.
.
Patricia Matthews
to Customer service
Dear Reader,
For many, many years our family has had all our hair needs met by Famous Hair at 366 Patteson Drive, Morgantown, WV 26505. We've always enjoyed the experience and loved the service and camaraderie. It is a great location serving WVU students and the general population.
However, yesterday my 38 year old son & I both went in for appointments with Andrea, the ONLY stylist left working in a salon with five-six chairs. To say she was unpleasant, rude, unprofessional, etc.
is an understatement. This woman said she did not know how to cut my hair short, or in a pixie cut. She then berated me the entire time saying I didn't know what I wanted so she could not help me; that I was asking for 'five different haircuts!'; that she was going to tell me to leave if I didn't stop talking; that she had other things to do and I was wasting her time.
It was upsetting but we remained calm and pleasant. However, she is clearly unwell: miserable, angry, stressed to the max?
And if she's interviewing new stylists? She'll not approve any of them and they will run rather than work for her. Which is what all the other great employees have done, sadly.
I spent $40.00 for two haircuts and left a $14.00 tip. But never again.
Who is going to pay for that kind of abuse?
It's important to me that this once fine business stay open. It is always busy (was) with faithful patrons.
Which is why I'm taking the time to write and hope this reaches someone who will look into the situation and rescue this nice salon.
Please feel free to let me know how things are progressing on your end.
Respectfully,
Mrs. Patricia Matthews
312 Raymond St.
Morgantown, WV
26505
- Close to my home
- End result
- Went back twice and my hair still is not fixed
Preferred solution: Let the company propose a solution
User's recommendation: CALL & MAKE SURE ANDREA IS NOT THE ONLY STYLIST! SHE IS NOT WELL MENTALLY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
I visited the store on Savannah Hwy, Johns Island, SC. The sign in front says walk ins are welcome.
The assistant manager tells me they can't take me until 1230. It was about 11am. I asked if I was supposed to get an appt &;;;;;;;; she said, again, walk ins are welcome. She claimed there were people ahead of me, but NO ONE was was even there!
I then asked for a card to contact the manager & she refused. Ive been going to this salon for a long time & have never run into anyone there who was so rude or someone that completely lacked customer service skills. They need to be clear on how they run things there and certainly not to talk to customers that way. Bad business with poorly trained asst.
manager. managers. NOers.
praxtices. MANAGERher
Preferred solution: Apology
COVID pilicy
Stylist not wearing mask and or face shield
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied with the service
- Friendly
- Close to my home
- Worst haircut ever
Preferred solution: Full refund
User's recommendation: Don't go to Famous Hair!
No walk in service
User's recommendation: Don't waste your time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Simpsonville, South CarolinaHorrible hair experience and service
- Close to home
- Unprofessional
- Worst haircut ever
Preferred solution: Full refund
User's recommendation: Do not let the girl in the first chair with blonde hair do anything to your hair!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerColor
- Went back twice and my hair still is not fixed
- Worst haircut ever
Preferred solution: Full refund
Dissatisfied with corporate rule on covid19 surcharge
User's recommendation: Dont go as corporate has a surcharge every time
Gift cards
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReopening
- April
- Like the salon and my stylist
Preferred solution: When will your salons reopen?
Rude manager
- Close to home
- Unprofessional
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGo elsewhere
they did NOT solve the issue , i have NOT heard from them and they have my phone number
was not resolved
- All
Preferred solution: Full refund
Horrible
Disappointed with customer service
- Close to home
- 3rd visit
Preferred solution: Let the company propose a solution
Hair stylist cussed me and threatened me because i went back after a. Perm and no curl manager was redoing and she was there acting. Crazy. Then they refunded for perm after i said did i need to call
- Unprofessional
Preferred solution: Shoulnt allow their employees to c all customers. names and tell me to i better watch my back and treat anyone else like that. Unprofessional
About
, , , ,
Famous Hair is a chain of hair salons that offer a wide range hair care services. You are tired of your hair cut? Want to change something in your look? Longing for a new style? Specialists from Famous Hair will help you! The assortment of Famous Hair’s services includes kids’ haircuts, bang and beard trims, perms, highlighting, coloring, facial waxing, conditioning treatments, clip-in extensions. With Famous Hair looking awesome is not a hard thing to do! Professionals from Famous Hair are always ready to improve your look. No matter if you are preparing for a wedding party, for a date or just want look different, Famous Hair masters are always ready to make your ideas come true.
Famous Hair is ranked 121 out of 537 in Beauty Salons and Spas category
USA
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i was butchered, and i see the complaints from all the other states why are these places still open