Khylie Xsm

7 year customer will not return

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I stopped in at my local famous hair... i have been comi g there for at least 7 years at least every 6 wks. The manager there cuts my hair exceptionally well, however her people skills lack... i went today at 11 she said she had an 11 scheduled so i booked 1 to 130... when i got there at 130 she already took someone else in... and told me it would be another hour... Yes, other hair stylist were available but they have butchered my hair in the past... no thank you.... i tip very well, usually leaving a 20 to 30 dollar tip.. i buy all my products at this salon... you would think over a 7 year period they would know my name ... nope... they don't cant remember even that... i have 3 children i take there for hair cuts even.... i dont think i will ever return to another famous hair...i will go somewhere else where they act like my money is welcomed...not where they treat you like they dont want to cut your hair... after 7 years of being treated like this its time to find another stylist.... bye bye famous hair...and any regis products...
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Reason of review:
Poor customer service
Anonymous

Lopsided haircut & bangs, overcharged

I was told I qualified for the senior discount & at the checkout I was charged full price after I told her that I get senior discount. I can't go back to get it straightened out cause I can't find my receipt. Schiesters......I will discourage everyone I know not to go there. I don't want anyone else going through this bull crap!!!!
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Reason of review:
Problems with payment
Anonymous

Famous Hair - Haircut Review

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My sister in law and went to our local store #67205, on 4-20-17. The girl that was there, was very rude to my sister in law, who was there to get hair cut. She had a picture of a style that she wanted to get as close as possible. She new it wouldn't be exact. Omg, it was so short, the girl told my sister in law that it was as close as she could get it, and she would have to go home and stye it herself. She had no idea how to stye it because the girl didn't take the time to show her. The girl's name is Hannah. I know we all have bad days, but when you work for the public, you mask it. I've worked for the public, in several companies, and know its hard to deal with at times. But that customer is how you get paid, they deserve respect. My sister in law didnt really want to leave her a tip but it came up on the card machine, so she gave it to her. I myself, i really dont think ,that a tip should be an option. Ive had my share of issues, at this same store.
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Reason of review:
Bad quality
1 comment
Guest

The issue was the additude of, Hannah, the beautician, and her professionalism .

Jaymar Cyn

Famous Hair in Muncie, Indiana

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Famous Hair in Muncie, Indiana

I went to get my hair colored the same color of my highlights and by the time she was finished my hair was white, silver, and an off blonde. Yet i still had to pay for the service and pay to get it fixed TWICE now because she damaged my hair so badly.

I went back two days later and the woman who tried to fix her co worker's mistake turned the bottom of my hair almost black and I ended up having to get 4 inches cut off of my hair since she fried it so badly. I would not recommend going to this business to anyone.

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Loss:
$79
Pros:
  • Friendly
Cons:
  • That i had to pay for her mistake
  • Went back twice and my hair still is not fixed
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

It would be hard to color your hair to 'match' highlights since they are 2 different process's. Highlighting lifts color so you can't expect any color to match, the person doing this should have known this and made it clear to you BEFORE.

Dianna Exy

Famous Hair Haircut Review

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I took my 6 year old son into the mansfield oh lexington ave location for a hair cut the lady who cut his hair cut him on the neck and twice on the ear then when he started crying she got real jerky with his head and kept telling him she has been cutting hair for sixteen years and that she wouldnt hurt him after she had cut him 3 times. We have been taking him there for 5 years well not anymore.
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Reason of review:
Bad quality
Anonymous

Famous Hair Hair Coloring Review

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Had hair done with color same as 2mths ago they charged me more for same service and wasn't anything like I wanted when walked out very dissapointed
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Reason of review:
Pricing issue
Anonymous

My hair was blonde ,got highlights ...girl put wrong color on my hair

I was getting highlights and the girl did that part good , but put a toner on my hair and my hair turned BLACK..apparently she picked up the wrong box of toner.the next day i went back and they charged ME 46.00 for a bleach job and 10.00 for a color that they should have corrected for FREE.....Now i am totally blonde and my hair feels like cotton candy. THE POINT IS I SHOULDNT HAVE TO PAY FOR SOMEONES MISTAKES''''NOT HAPPY ABOUT IT.

The girl that worked on me today was very nice she shouldn't have to fix mistakes... I tipped her 15.00 ,,, I think someone should call me and try to adjust my bill ....I was the one who got a bad job from FAMOUS HAIR SALONS.

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Loss:
$56
Pros:
  • Girls were nice
Cons:
  • That i had to pay for her mistake
Reason of review:
Poor customer service

Preferred solution: Full refund

Papa Elq
map-marker Detroit, Michigan

Famous Hair - Hair Coloring Review from Detroit, Michigan

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I went to famous hair in Decatur Indiana. Showed the lady a picture of the color I wanted done. Which was a dark brown and then some blonde. She said she could do it. Got there at 5:30. Didn't leave till 8:30. Left with my roots brown & my whole head blonde. I paid $104 to have my head blonde. She had me go back 2 days later, so she could fix the brown. I can't even put my hair half up, the blonde has brown spots in it. And the bottom of my hair wasn't blended very well. Email to have someone contact me about it & basically call me a lair. So never going there again. Out $104. Just wanted some money back since I had to go else where to get it fixed. Thanks for nothing.
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Reason of review:
Bad quality
Anonymous
map-marker Monroe, North Carolina

Famous Hair Customer Care Review

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I sent in email about my service and got no call back would like one 704619****
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Reason of review:
Poor customer service
Anonymous
map-marker Altoona, Pennsylvania

Famous Hair - Hair Coloring Review from Altoona, Pennsylvania

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Famous Hair - Hair Coloring Review from Altoona, Pennsylvania
Famous Hair - Hair Coloring Review from Altoona, Pennsylvania - Image 2

I had a bad experience with the famous hair in Jamestown New York. I wanted to change my hair to have more blonde highlights lowlights everything to finally go back to the way I was before I had the baby.

Well she quoted me a price because the length of my hair and not only did it take 6 hours for me to even get in the chair but it was nothing that I wanted I show her picture and she said that she could do it and I pretty much have no blonde in my hair like maybe a drink or two here and there then I ended up paying $89 to get my hair done I didn't want to pay it because I didn't get what I wanted but they said if I didn't there have to call the police so I did just get out of there but I will never go back to that place again. But I want something to be done because not only do I have to go back to the salon that I went to before but I have to pay more to get it fixed then what I would have done in the first place and I would like to have my money back.

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Reason of review:
Not as described/ advertised
Anonymous
map-marker Barberton, Ohio

Famous Hair Haircut Review

My husband is the cleanest man ever he got black dot ringworm on his scalp AFTER getting his hair cut at the Barberton ,Ohio salon Dr. said it is very contagious cost us 180.00 in a doctor visit and steroids an and antibiotics to get rid of it
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Reason of review:
Bad quality
Anonymous
map-marker Bellevue, Washington

Famous Hair Customer Care Review

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I drove all way to famous hair ***.I Had already called several times. No phone answer.its my pnly day off in a long time so i drove down to the hair salon.there was no one there n store was locked.its 4:30pm not even lunch or dinner time.
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Reason of review:
Poor customer service
Bobbe Neb

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Verified Reviewer
| map-marker Louisville, Ohio

Famous Hair Haircut Review

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I just paid $98 to get my hair cut, colored, and highlighted but what is really irratating is that the red is coming out and staining my clothes and pillowcase. The girl said it was all washed out but every time i wash it the *** red gets all over everything. I love the way it looked when it first got done but it hasnt been a week yet and the color is going away.
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Reason of review:
Bad quality
Anonymous
map-marker Cochranton, Pennsylvania

Famous Hair Haircut Review

Want the *** *** haircut you've ever had? THIS IS THE PLACE FOR YOU. A *** hairdresser complete with even shittier hairstylist that couldn't *** it in the real world and have no idea what the *** they're doing. Asked for a med fade and got military style high and tight. Lady said they would give me my money back. Too bad I can't get my hair back too!
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Reason of review:
Bad quality
Anonymous
map-marker Erie, Pennsylvania

Other Product Review

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Place is horrible-*** city! Big time!
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